SHIPPING DELIVERY POLICY

Last updated: June 26, 2025

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING DELIVERY OPTIONS?

We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.

FREE SHIPPING

We offer Free UK shipping 24/48 Hours shipping for UK Customers.

SHIPPING FEES

We also offer shipping at the following rates:

If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith, but are
estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless
specifically noted, estimated delivery times reflect the earliest available delivery, and
deliveries will be made within 30 days after the day we accept your order. For more information, please refer to our Terms.

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. Free UK shipping. 24/48 Hours shipping is not valid on international orders.

For information about the customs process:
● Email: auto@aforce.co.uk

Please note, you may be subject to various rules and restrictions in relation to some international deliveries, and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live, and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Only ship on working days.

WHAT HAPPENS IF MY ORDER IS DELAYED?

Customers in the EU may occur (sic) some delays in shipping due to customs checks.
We normally provide the consignment number when the item is shipped to make
sure the item is being tracked.

For EU and UK consumers: This does not affect your statutory rights. For more information, please refer to our terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy. 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
● Email: auto@aforce.co.uk

30-Day Return & Exchange Window

You may request a return or exchange within 30 days of receiving your order.

To be eligible, your item must be:

• Unused, unworn, and in the same condition that you received it

• In its original packaging (if applicable)

• Accompanied by a receipt or proof of purchase

Certain types of goods are exempt from being returned (see “Non-Returnable Items” below).

Returns

How to Request a Return

To start a return, please contact us at auto@aforce.co.uk with your order number and the items you wish to return.
Once your return is approved, we will provide instructions on how and where to send your package.

Return Shipping Costs

• Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

• We recommend using a trackable shipping service.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be:

• Processed back to your original method of payment

• Issued within 5–10 business days depending on your bank or payment provider

Shipping fees are non-refundable, except in cases of our error.

Exchanges

We gladly offer exchanges for:

• Wrong size

• Wrong color

• Defective or damaged products

To request an exchange, contact us at auto@aforce.co.uk.
Exchanges are shipped once we receive and inspect your returned item.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or not what you ordered, email us within 7 days of delivery at auto@aforce.co.uk with photos of the issue. We will replace it at no additional cost.

Non-Returnable & Final Sale Items

The following items cannot be returned or refunded:

• Perishable goods

• Digital products

• Gift cards

• Personalized or custom-made items

• Clearance / final-sale items

If you’re unsure about the eligibility of your item, please contact us before purchasing.

Cancellations

Orders may be cancelled within 12 hours of purchase if they have not yet shipped.